探讨小型企业在旅游实践中的竞争与生存之道

从分析企业常用的竞争手段入手，结合小型企业的特点及其在竞争中的处境，根据在旅游业中实际情况，列举和分析了小型企业的竞争手段，认为以创新、独有、多变的方式参与竞争才是小型企业的竞争与生存之道。     

我国大型百货商场的多角化经营战略

我国百货零售业在自身竞争手段落后导致的低准入门槛、市场成长缓慢和其它业态竞争者的大批跟进等多面夹击下销售增长急速下降、利润空间日益狭窄.应对全球化竞争,大型百货商场发展需要走内涵式道路,积极取向多角化经营,包括:跨区域组建企业集团、建设城乡统筹连锁网、优化商品结构、积极进入国际化购销链、运用现代信息技术降低物流成本等.     

市场化条件下的中国邮政战略环境分析

中国邮政要想在市场化条件不断地发展壮大,必须认真分析其所处的战略环境。通过SWOT战略分析,中国邮政应继续发挥其优势,不断改善其劣势,抓住机遇,变威胁为动力,更好地为社会提供优质、方便、快捷的服务,在市场竞争中取得最后的胜利。     

论中国企业家的管理知识更新

在当今社会快速变化和企业急剧竞争的背景下,企业家传统的常规的管理知识已经跟不上时代的步伐.时代要求学习的速度快于变化的速度.企业家管理知识更新包括组织管理知识更新,战略管理知识更新,经营管理知识更新.知识更新的主要方向有:追求变革;关注未来;追求弹性;关注无形资源的利用,软文化知识的开发,潜意识和创新思维的开掘,活用外部资源的知识等.     

Using a customer-Level marketing strategy to enhance firm performance: A review of theoretical and empirical evidence

It is becoming increasingly apparent from the literature that marketers need to consider customer-level information when they generate a marketing strategy for the firm. In this article, the authors develop a customer-focused framework that uses a marketing strategy with an overall objective of maximized financial performance. This strategy is driven by seven customer-level marketing tactics and shows how actual customer data can be used to generate an actionable marketing strategy leading to optimal levels of profitability, customer equity, and shareholder value. In addition, the authors discuss a successful implementation of this strategy for several business-to-business and business-to-consumer firms and offer insights as to how to customize an implementation strategy for any firm, along with presenting potential challenges a firm may encounter during the implementation process. Several suggestions for future research are offered to explore and harness this newly available evidence. V. Kumar (VK) (vk@business.uconn.edu) is the ING Chair Professor of Marketing and the executive director of the ING Center for Financial Services at the University of Connecticut. He spends his time by transferring his knowledge (however little it may be) to his two daughters about customer lifetime value, diffusion models, forecasting sales and market share, retailing, and marketing strategy. J. Andrew Petersen (apetersen@business.uconn.edu) is a doctoral candidate in marketing at the University of Connecticut. His research interests include customer lifetime value, word-of-mouth effects, and customer-level marketing strategy. His research has been published inMarketing Research Magazine and theJournal of the Academy of Marketing Science.     

顾客满意策略与顾客满意营销

在情感消费时代，企业不再以质量达标、自己满意为经营理念，而是以顾客满意、赢得顾客高度忠诚为经营理念。企业营销策略不再以争取或保持市场占有率为主，而是以保持顾客份额和顾客忠诚为主。而顾客满意策略正是企业获取顾客“货币选票”的制胜法宝。以顾客至上为理念，让顾客参与产品设计、提供全程高附加值的服务、个性服务、培育顾客忠诚，是CS时代顾客满意营销的主要策略。     

浅析21世纪俄罗斯能源战略对东北亚能源合作的影响

能源不仅是俄罗斯实现经济发展的重要手段,也是重建俄罗斯大国形象的有力武器.21世纪初俄罗斯对其能源发展战略进行了重大调整,这将会引起东北亚国家相应的能源合作战略的改变.对中国来说,既要积极参与远东地区的能源合作,也要建设多元化的能源战略,唯其如此,才能保证中国的能源安全.     

汽车厂商的价格行为分析

企业家的价格策略必须要考虑企业竞争目标的选择、市场供需的变化和企业的成本，产品的成本为价格规定了最低限度，消费者对产品价值的评估和理解为价格规定了最高限度。     

差异化战略:《新周刊》新锐之道

现在的杂志界“同质化”现象泛滥,许多刊物从封面到内容都是低层次重复。整个中国杂志界由于受体制的限制和束缚,存在创新意识和原创精神的缺失,难觅成熟的商业操盘。《新周刊》作为新闻时事杂志的“异类”,充分运用差异化战略,步步为营,闯出了一片新天地。文章从专题、封面设计、受众定位、经营方法等方面阐述了《新周刊》的差异化战略。     

排球普修课互动教学模式探讨

从排球普修课运用互动教学模式的必要性入手,着重探讨了运用互动教学模式的理论路径,并根据体育教学的实际情况,提出在排球普修课教学过程中应充分发挥教师对教材的能动作用;合理搭建师生互动平台;注重创造学生与学生平等交流的机会等建议。